Orders placed after 3rd of February 2021, could take up to 10 working days to process (+5 additional days) to be delivered.
 
Once the order is processed, the system will automatically send you an email with your unique tracking number. 
 
All returns / exchange received after 3rd February 2021 will be subject to a 14 days quarantine at the warehouse before they are processed and the necessary action is taken. 
 
 
We are working very hard to make sure all orders are dispatched within reasonable time line. 
 
If you have any concern or queries regarding the status of your order, exchange or return 
 
please email us at info@fleecefactory.net

 

 

 

Returns will be inspected by Fleece Factory and will be fully refunded to your original method of payment. Please allow 5-10 business days for the credit to post to your account.

Exchanges are accepted within 30 days of receipt. Any demand for exchanges must follow the same procedure as returns indicated above.

RETURNS OR EXCHANGES WILL NOT BE ACCEPTED WITHOUT AN AUTHORIZATION NUMBER SENT BY E-MAIL.

Please contact info@fleecefactory.net to obtain a return authorization number.

Items marked as “FINAL SALE” on your receipt cannot be exchanged or returned.

Shipping fees are non refundable.


For WHOLESALE signup, login or pricing inquiries, please add the word "Wholesale" in the first line of the message below. 

For all other inquiries, use the contact form below or email us directly at info@fleecefactory.net